Contact Us

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The Canadian Human Rights Commission welcomes your questions, comments and suggestions. Check out our Frequently asked questions or About us pages.


If you wish to file a discrimination complaint, you can contact us in writing or by phone.
For more information or to speak with a representative, please use the links below:

  1. General Information
  2. Send a question by e-mail
  3. Contact the Commission’s Library
  4. Looking for a publication
  5. Media inquiry
  6. File a discrimination complaint

1. General Information 

Address:
Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, Ontario K1A 1E1

National Call Centre:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Fax: 613-996-9661

Hours of operation:
Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time) 

2. Send a question by e-mail

You may send us your questions, requests for information or comments by e-mail. Please note that due to the volume of requests received, there may be a delay before you receive a response.

3. Contact the Commission’s Library

The Commission’s library can be reached by e-mail: library@chrc-ccdp.ca

Hours of operation:
Monday to Friday,
8:30 a.m. to 4:30 p.m. (Eastern Time)

4. Looking for a publication

In an effort to reduce paper consumption, all publications are now available online. Please contact the Commission if you require a publication in an alternative format:

Telephone:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304

Hours of operation:
Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)
Or request your publication using our online order form

5. Media Relations

Please e-mail all media inquiries to: communications@chrc-ccdp.gc.ca

Telephone:
Toll Free: 1-888-214-1090 Option: 1 + 3
TTY: 1-888-643-3304 Option: 1 + 3

Hours of operation:
Monday to Friday,
7:30 a.m. to 3:30 p.m. (Eastern Time)

6. File a discrimination complaint

If you believe you have experienced discrimination, we recommend you first use the Complaint Assessment Tool to determine if you should file a discrimination complaint. At any time, you can also choose to contact us by mail or by telephone.

Mail your written complaint to:
Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, Ontario K1A 1E1

Call and make your complaint to our National Call Centre:
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Fax: 613-996-9661

Open Monday to Friday,
8:00 a.m. to 8:00 p.m. (Eastern Time)

 

Chapter 10: Contact Information

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